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Tutorials

Things to help you get started..!

We will soon be offering a wide range of tutorials covering everything you'll need to know about your website.

We'll show you how to Set up Emails and provide video instructions on how to use some of the website add-on's such as:

  • Using your eCommerce software
  • Using the Membership software
  • Adding and Editing articles
  • Adding images to your gallery
  • And much more..!

Setting up your emails

Standard Emails | How to set up standard emails ?

When setting up your new email address on your PC or Android device you'll be given a few details that will be required within your settings of the email device you wish to use.

Settings Required are:

User Name

this will be the full email address ie: "This email address is being protected from spambots. You need JavaScript enabled to view it."

Password

This will be the password we give you upon setting up your email address.

Incoming and Outgoing Mail Servers

Both are the same and are based on your web address: "mail.yourdomain.co.uk" or .com etc

Additional Settings

Note: For the Outgoing Mail Server, make certain that you have checked that the server requires authentication. but SSL is Not Required

Apple Mac & iPhone Emails | How to set up Mac emails ?

To setup a mailbox using IMAP within Mac Mail on OS X please follow the instructions below.

Note that this applies to standard and premium mailboxes only.

Mac and iPhone Set up

  1. Open Apple Mail and select Mail then Preferences from the menu bar.
  2. A new window will open on the General Tab.
  3. Select the Accounts tab and then click the '+' button on the bottom left of the window.

You'll then be prompted to select 'a mail account to add'. Select 'Add Other Mail Account... This will load the 'Add Account' Screen. Enter the following details:

  1. Full Name: "Your Name"
  2. Email Address: "Your Email Address/Mail Box Name"
  3. Password: "Your Mail Box Password"

Then click 'Create' Apple Mail will then try to automatically configure the mailbox before displaying: 'Account must be manually configured'.

  1. Click the 'Next' button to continue.
  2. You will then be on the 'Incoming Mail Server Info' screen.
  3. The first option here is to choose between IMAP and POP.

IMAP and POP are two different protocols to retrieve your mail with. If you select IMAP, Apple Mail will act like a remote terminal to manage your mail on the server,synchronising any changes you make with the server. If you select POP, Apple Mail will instead download all mail from the server locally, allowing you to manage it completely offline.

  1. You can pick either of these settings depending on your preference.
  2. Next, you need to enter the following in each field:
  3. Mail Server: "mail.yourdomain.com"
  4. User Name: "Your full e-mail address"
  5. Password: "Your mailbox password"

Click 'Next'.

Apple Mail will then try to connect to the incoming mail server using SSL. Our mail servers aren't configured to accept SSL connections from any name except the primary server name, so at this point, you're likely to encounter a warning that the certificate cannot be verified.

Just click 'Connect' past this warning to continue.

You will then be prompted to enter the outgoing server information.

This is as follows:

  1. SMTP Server: "mail.yourdomain.com"
  2. User Name: "Your full e-mail address"
  3. Password: "Your mailbox password"
  4. Once you've entered this information, click 'Create'.

You should then be returned to the accounts screen containing your newly made account in the left hand bar.

Select the account, click the 'Advanced' tab, then untick the 'Use SSL' box. Return to the 'Account Information' tab and click the 'Outgoing Mail Server' drop-down menu, then click 'Edit SMTP Server List.

Click the 'Advanced' tab on the window that appears, click 'Use custom port:', setting the port number as 587, then un-tick the 'Use SSL' box here too and click 'OK'.

Close the Mail preferences window. You should at this point be prompted to save the changes you've made to the account.

Just click 'Save', and you're all set!

Video Tutorials

Please Note: this area is currently being updated

eShop Online Store Tutorials


eShop Set-Up Tutorial

video

Learn all about the basic set-up of your online store here.

Add Categories & Products

Control Orders

Create Discount Coupons

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